Shipping policy
Thank you for shopping with us. Please review our shipping policy below.
Order Processing
Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays) after payment is confirmed. You will receive a confirmation email once your order has shipped.
Shipping Methods & Delivery Times
We offer the following shipping options (availability and rates are calculated at checkout based on your location and order total):
• Standard Shipping: 5–10 business days
• Expedited Shipping: 2–5 business days
• Overnight Shipping: 1–2 business days (where available)
Delivery times are estimates and begin once the order has shipped. They do not include processing time. Actual delivery may vary due to carrier delays, weather, customs (for international orders), or other factors outside our control.
Shipping Rates
Shipping costs are calculated at checkout. Free shipping may be available on qualifying orders—check the cart or checkout page for current promotions.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your package using the carrier’s website or the link provided.
Shipping Address
Please ensure your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Address changes after the order has been processed may not be possible.
International Shipping
International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the recipient. Delivery times for international orders are typically longer and can vary significantly.
Damaged or Lost Packages
If your package arrives damaged, please contact us within 7 days of delivery with photos of the damage and packaging. For lost packages, contact us after the estimated delivery window has passed so we can investigate with the carrier.
Holidays & Peak Periods
During holidays, sales events, or peak seasons, processing and delivery times may be longer than usual. We appreciate your patience.
If you have any questions about your order or shipping, please contact us at sidelineathleticsllcaz or through the contact form on our website.